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Client feedback is an important part of our program of continuous improvement, enabling us to deliver a level of service that is unrivalled within our industry.
If you would like to give us some feedback on our services, whether you are a current or prospective client, please send us an email.
A big thank you to you and the Team for your as ever excellent customer service... Thanks Lou your one in a million.... Car is fantastic x
Good Morning Mark & Amy,
As Stratstone received the finance monies for my Range Rover yesterday, I just thought I would drop you this short communication, to thank you for the great deal you arranged and for the excellent service I have received from you both.
It is so refreshing to receive first class customer service these days and as a result I will definitely be recommending you and your company to any of my friends looking to sauce a car or to finance one in the future.
I hope you both have a merry Xmas and a prosperous New Year in 2012 and thanks again for all that you have done to sort matters out for me.
Kindest regards
Ian
Just wanted to drop you a quick line to say how impressed I've been with the service I've received from Waseem.
He's really put the hours in on this one and has kept me fully in the loop with every stage of the process (it's not been the most straightforward of cases).
But in any case, delighted with the service and will only be using Oracle in future to arrange my car finance (not sure whether that's a positive thing or not for Waseem though)!
I've got quite a few friends who fit your lending profile too, so will definitely be recommending you.
From the point of initial contact to the end conclusion of securing the finance, I can honestly say that Waseem has restored my faith that there are reputable individuals out there who do what they say they are going to do and in turn deliver a solution that is mutually rewarding to both parties.  Throughout the whole process I can only say that Waseem’s attitude to customer service and satisfaction has been commendable and exemplary.
A compliment to an individual who went above and beyond within an organisation that was accommodating and understanding. Well done Oracle Finance I will without hesitation recommend you to anyone that is looking for future funding towards their dream cars. I for one am loving my Audi R8!!
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Hi Claire,
I have to say the service so far has been excellent and Luke is definitely a credit to your company, so much so that after receiving the quote I posted some details on the GTR owners club website and had 3 people ask me for his details, to which I duly obliged.
I’ll definitely be in touch once again when the right car comes along.
Thanks
Mike
